Chinese New Year Notes Exchange 2022: Guide to DBS, OCBC and UOB Notes Exchange Online Registration and ATM/Branch Collection

*Collection period excludes Saturday and Sunday.

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DBS Chinese New Year Note Exchange Note Denominations and Red Packet Collection

DBS has customised the machines to dispense only new note denominations of $2, $10 and $50.

Each customer is limited to three withdrawals throughout 11 January to 31 January. If you have exceeded the maximum withdrawals, ATM screen will prompt message “We are unable to process your request as you have reached the maximum number of times which you can withdraw from our CNY Pop-up ATM.

Starting 11 Jan 2022, you can obtain DBS/POSB red packets at DBS/POSB branches or Treasures Centre or Pop-up ATM listed below. Each customer will be issued 1 red packet each and subject to availability.

You might also be interested to check out our guide to DBS Credit Card promotions for the latest exclusive deals for POSB/DBS members! 

OCBC Chinese New Year Note Exchange 2022 Online Reservation and Collection Period Branches 

OCBC Chinese New Year Note Exchange: How to Register / Make Online Reservation

Customers will be required to enter their OCBC Bank ATM, credit or debit card number and date of birth for verification and will be required to have a valid mobile number registered with OCBC Bank.

For customers who do not have an OCBC Bank ATM, credit or debit card, they can walk into any of our branches to apply for an ATM card on the spot.

Customers may also proceed to the nearest OCBC Bank ATM to update their particulars if they do not have a mobile number registered with OCBC Bank.

Booking Confirmation

An SMS will be sent to the mobile number you registered with us, containing the reservation date and the branch you should visit. You will also be notified via email if you have an email address registered with OCBC Bank.

OCBC Chinese New Year Note Exchange: Booking and Collection Period

UOB Chinese New Year Note Exchange Online Registration and Collection Branches

UOB Chinese New Year Note Exchange: How to Register / Make Online Reservation

Customers can access the new notes reservation form via UOB Personal Internet Banking or UOB TMRW app by following these simple steps, before confirming the appointment:

• Step 1: Key in name, last 4 alphanumeric characters of NRIC/PP and mobile number
• Step 2: Select notes denominations
• Step 3: Select preferred branch, date and time of appointment
• Step 4: Click on ‘Send OTP’ and key in a valid OTP sent to your mobile number
• Step 5: Click on ‘Verify OTP’

There will be a confirmation page and SMS sent to your mobile number once the reservation is successful.

The online reservation slots are available on a first-come-first serve basis. If you cannot find your preferred branch, date and time slot from the listing, it means that all the reservation slots has been filled up. Amendments cannot be made once the reservation has been confirmed. 

Each customer is allowed only one successful reservation throughout the pre-booking eligibility period across all UOB branches to give more customers a chance to exchange new notes. Duplicated or multiple reservations will not be accepted.

UOB Chinese New Year Note Exchange: Online Reservation and Collection Period

Reservation and collection dates are as follow, on a first-come-first served basis, and subject to availability:

• First reservation window period opens on 4 January for collection from 11 to 15 January.
• Second window period opens on 10 January for collection from 17 to 22 January.
• Last window period opens on 17 January for collection from 24 to 29 January.

Where online slots are available for reservation, the earliest collection date available would be 2 business days ahead (excluding Sundays). The last day for online reservation is scheduled on 27 January 2022. However, in the event that all reservation slots are fully taken up prior to 27 January, the online reservation portal will close without prior notice to customers.

UOB Chinese New Year Note Allocation Limit

In view of limited allocation of new notes to banks and to enable more customers to exchange new notes, each customer is allowed only up to the following amount and denominations:

New $2 notes: $200 only
New $10 notes: Up to $500 (in multiples of $100)
New $50 notes: Up to $500 (in multiples of $100)
Maximum amount: Up to $1,200 only

Check out the full guide here.

You might also be interested to check out our guide to UOB Credit Card promotions for the latest exclusive deals for UOB members!